Field Reference

This section provides an overview of each voucher setting and its purpose. It explains what each field controls and how it is used within the voucher setup.

Basic Section

This section configures the fundamental details of the voucher.

Name

The name of the voucher (e.g., “Example”). This name will be displayed in checkout and communications.

Live Toggle

Enables or disables the voucher for public availability. If unchecked, the voucher is not visible to customers.

Title

A concise description of the product, used at checkout and in emails.

Predefined Amounts

A comma-separated list of predefined voucher values available for purchase. Use “CUSTOM” to allow customers to enter their own amount.

Expire in X Months

Sets the voucher’s expiry period (in months). Note: By law, expiry must be at least 36 months.

Bonus %

An optional field to add a bonus percentage to the voucher’s value. Leave blank if not applicable.

Checkout Copy

A rich text editor where you can describe the voucher and its purpose. This description is visible to customers during checkout.

Voucher Email Footer

A customisable text that appears in the email containing the voucher. You can include links and additional details.

Pickup Section

This section enables physical pickup options for the voucher.

Enable

Activates the pickup feature for vouchers.

Pickup Fee

Specifies any fee charged for voucher pickup. Enter “0.00” for free pickup.

Pickup Location

A text field to inform customers where they can pick up their vouchers.

Pickup Timeframe

Indicates the estimated time for the voucher to be ready for pickup (e.g., “Next Day”).

Delivery Section

This section configures physical delivery options for vouchers.

Enable

Activates the delivery feature for vouchers.

Delivery Fee

Specifies the fee for delivery. Enter “0.00” for free delivery.

Delivery Timeframe

Indicates the estimated delivery time (e.g., “2-3 Business Days”).

Links/Contact Section

This section configures customer support and redirection settings.

Support Email

The email address customers can use for enquiries or support.

Back Button URL

The URL to which customers are redirected if they navigate back during the checkout process.

After Purchase URL

The URL to which customers are redirected after completing their purchase.

Email Daily Digest

A checkbox to enable or disable daily email summaries of voucher activity.

Payments

This section contains the payment settings used to manage how voucher transactions are processed.

Payment Gateway

The service used to securely process customer payments.

Stripe Publishable Key

A public key used to connect the voucher system with Stripe payment services.

Stripe Secret Key

A private key used to securely authenticate and process payments through Stripe.

Legal

This section contains the legal information associated with voucher purchases.

Voucher Terms & Conditions

The rules and requirements that apply to voucher usage, including redemption conditions, restrictions, and expiry information.

POS Integration

This section contains the settings used to connect vouchers with a Point of Sale system.

Barcode Type

The format used to generate and display voucher barcodes.

Barcode Mask

The barcode identifier or prefix used to distinguish voucher barcodes.

Point of Sale

The system used at the business location to complete customer purchases. When connected, it allows vouchers to be checked and redeemed during checkout.

POS URL

The web address used to connect with the POS system.

POS Token

A security token used to authenticate the connection between the voucher system and POS.

Fixed IP

A specific IP address used to restrict or identify the approved POS connection.

Generate Unique Random Barcodes

A setting that creates a unique barcode for each voucher.

Bulk Create Vouchers

CSV

A CSV (Comma-Separated Values) file is a plain text file that stores data in a table format, with each row representing a record and each value separated by commas.