Customers can send feedback and support requests via the App, Website and our support email listed on the Apple AppStore and Google PlayStore.
Feedback is sent via email to all admins, unless a feedback email is set under
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App customers can review their order, giving it a thumbs up or down, plus an ooptional comment.
See how your store is rating and get a big picture of what’s working and what isn’t.
With a two taps in the App, customers can let you know what they think.
We’ll calculate a review score with a Wilson Interval with 95% Confidence This is a useful metric for your store and with customer comments you can identify, resolve and improve this.