Loyalty Reporting

Restaurant staff reviewing sales reports on a laptop in a kitchen workspace.

Appropo Loyalty Reporting shows how your loyalty programme is performing. Track member growth, rewards activity and customer retention, so you can see what is keeping customers coming back.

Member growth

See how your membership is growing over time. Track new sign-ups, total members and where they joined, whether in-store, online or through your app.

Customer Segments.

Rewards and redemptions

Monitor points issued, rewards claimed and redemption rates. Understand which rewards and promotions customers actually use, and which ones fall flat.

Customer retention

See how well your programme brings customers back. Track repeat visit rates, the time between visits, and how spend changes after a customer joins.

Segments and engagement

View members by segment, from new joiners to loyal regulars and customers at risk. To dig deeper into individual behaviour, see Loyalty Analytics.